Braiding Policies 

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1. Appointment & Payment Policy

 

Booking & Scheduling: Clients can book appointments through our website or by phone. A deposit may be required to secure your appointment. Full payment is due at the time of service.

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Cancellation & Rescheduling: We require at least 24 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may result in the loss of your deposit. If you arrive more than 15 minutes late, your appointment may be shortened or canceled.

 

Accepted Payments: We accept payment via credit/debit cards, cash, and PayPal.

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2. Service Guarantee & Refund Policy

 

Satisfaction Guarantee: We strive for complete client satisfaction. If you are not satisfied with your braids, please let us know before leaving the appointment. We may offer a redo or adjustment. Refunds are generally not provided for completed services.

 

No Refunds: Once services are rendered, all payments are final, and no refunds will be issued.

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3. Health, Safety & Liability Policy

 

Health & Safety: We maintain a clean and sanitized environment, ensuring all tools and workspaces are hygienic. Clients should arrive with clean, detangled hair.

 

Client Responsibility: Clients are responsible for informing us of any allergies or sensitivities to the products used. We are not liable for any adverse reactions or hair damage resulting from the braiding process.

 

Liability Waiver: By booking an appointment, clients acknowledge the risks associated with hair braiding, including potential hair damage or discomfort. We are not responsible for any such occurrences.

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4. Privacy & Service Restrictions

 

Privacy Policy: We respect your privacy. Any personal information collected, including contact details and payment information, is used solely for the purpose of providing our services and will not be shared with third parties.

 

Photos & Marketing: We may take before and after photos of your braids for marketing purposes. If you prefer not to have your photos used, please inform us during your appointment.