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Irexe Art Return Policy
 

At Irexe Art, we are committed to ensuring that you are delighted with your art purchase. Please review our return policy for details on how to proceed in the event that you are not completely satisfied with your order.

 

Return/Exchange Period:

All items received are eligible for return or exchange within 7 days of arrival. If 7 days have passed since you received your purchase, unfortunately, we cannot offer you a refund or exchange.

 

Eligibility:

  • Eligible Items:

    • All non-digital and non-handmade art items are eligible for return/exchange.

    • Eligible items must be in their original condition, unused, and with all original packaging.

  • Non-Eligible Items:

    • Handmade and digital art items are not eligible for returns/exchange.

 

Return/Exchange Process:

  • Contact Us:

    • If you are not satisfied with your order, please contact us within 7 days of receiving your items to initiate the return/exchange process.

    • Contact our customer service team at IrexeArt@gmail.com.

  • Authorization:

    • Our customer service team will guide you through the return/exchange process and provide you with a return authorization if your items are eligible.

  • Return Shipment:

    • Pack the items securely in the original packaging (if available) and ship them to the address provided by our customer service team.

    • Customers are responsible for return shipping costs.

  • Inspection and Refund/Exchange:

    • Once the returned items are received and inspected, we will notify you of the approval or rejection of your refund/exchange.

    • If approved, refunds will be processed to the original payment method, and exchanges will be processed promptly.

 

Contact Information:

If you have any questions about our return/exchange policy or need assistance, please feel free to contact our customer service team at IrexeArt@gmail.com.

Customer Satisfaction:

Your satisfaction is our priority. If you have any concerns or issues with your order, we encourage you to reach out to us. We are dedicated to making sure you have a positive experience with Irexe Art.

Thank you for choosing Irexe Art. We appreciate your trust in us, and we look forward to providing you with exceptional art pieces.

 

Irexe Art
IrexeArt@gmail.com
IrexeArt.com

December 2023

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